Customer Support

Your success is our priority. That's why the Brainshark Customer Care team is driven to provide a world-class customer support experience.

Have a Support question? Email us or call today: (781) 370-8222

Support Resources
Chat with our Support team, submit a help request, and search through our documentation knowledge base.
Training Portal
Access on-demand tutorials at your convenience and enhance your training.
Live Training
Live online training will provide you with the guidance you need to get started with Brainshark.
Support Hours

Monday - Friday 8:00am - 9pm EST (excluding major US holidays)

(781) 370-8222